Carole S. Rajan, LCSW

                                                                                                                Carole Rajan, LCSW

4362 Northlake Boulevard, Suite 108

Palm Beach Gardens, FL  33410

Phone 561.694.1887

Fax 561.626.2131


For Your Information


Welcome to our office!  In an effort to serve you more efficiently and to help establish a trusting relationship, we have found that an understanding of our policies prior to your first session will answer many of your questions as well as minimize misunderstandings.


Confidentiality:  We are committed to keep anything you say to us confidential.  The following are exceptions:  (a) You direct us to inform an insurance company or any other agency about your counseling.  (b) We determine that your actions may pose a danger to yourself or to others.  (c)  We are ordered to do so by the courts.  (d)  The reporting of child or elder abuse as required by law.


Office Hours:  The office is open Monday through Thursday, 8:30 AM to 6:30 PM.


Canceled Appointments:  If it is necessary to cancel your appointment, please do so at least 24 hours prior to your scheduled appointment.  This enables us to offer your reserved time to another client.  If we do not receive this advance notice, the regularly hourly fee will be charged to your account.


Telephone Calls:  Administrative calls will be returned between 9 AM and 1 PM, Monday through Thursday.  Calls directed to a therapist are returned during the lunch break or after 6:30 PM.   Your call will be returned as soon as possible.  Lengthy telephone calls, consultations and correspondence will be billed at the regular hourly rate.


Fees:  The counseling fee of $160.00 is based on a 50-minute session.  The charge for each session is due at the time of service.


Insurance:  As a courtesy we can file your claims for you monthly.  Many health insurance companies will reimburse the client directly, but some do not.  It is the client’s responsibility to call the insurance company for any preauthorization that may be required.   If you wish to seek reimbursement directly, you may attach your receipt to your claim form.


I have read and understand these policies:



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